Delivery & Returns

DELIVERY

🇬🇧 UK Shipping Options

UK Standard Delivery – £3.99
Sent via Royal Mail Tracked 48. Delivery aim: 2–3 working days (includes full tracking and delivery notifications).

UK First Class Delivery – £5.99
Sent via Royal Mail Tracked 24. Delivery aim: 1–2 working days (includes full tracking and delivery notifications).

UK Next Day Delivery – £13.99
Sent via Royal Mail Special Delivery Guaranteed by 1pm.
Order by 11am (Mon–Fri) for guaranteed next working day delivery. Orders placed after 11am or on weekends/bank holidays will be dispatched the next working day.


🌍 International Shipping

Europe Delivery – £15.99
Sent via Royal Mail International Tracked & Signed. Delivery aim: 3–5 working days to most European destinations.

Rest of World – £20.99
Sent via Royal Mail International Tracked & Signed. Delivery aim: 5–7 working days worldwide.


Please note:

  • All delivery times are estimates provided by Royal Mail and may vary slightly during busy periods.

  • Orders placed after 11am, on weekends, or UK bank holidays will be processed the next working day.

  • We are unable to cover any customs fees that may apply to international orders.

RETURNS & EXCHANGES

If you want to return/exchange an item please email shopbourne@gmail.com to arrange a return. You will have to pay to return and the original shipping cost will be deducted from your refund. You will need to return the item within 14 days of receiving it. 

We are unable to exchange/refund international orders at this point. 

Please note swimwear, underwear and earrings will not be returnable. 

If there is any faults with your item(s) please get in contact with us at shopbourne@gmail.com

Please note if an item becomes faulty after 6 months of wear - we can no longer offer refunds/exchanges on this.